Medical billing teams of every size use Inbox Health to turn managing patient responsibility from a liability into an asset.
Built for Medical Billers
Powerful
patient billing
communications
Built for medical billers, Inbox Health automates patient billing, patient payments and modernizes the patient support experience
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Billing Companies
Take back your time by automating the most tedious and labor intensive parts of managing the patient A/R process. Your clients will receive the patient experience that they demand, while seeing increased collections rates and improved payment velocity.
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Medical Practices
Inbox Health streamlines administrative tasks so you can focus on patient care. Improve patient satisfaction, increase profitability, save time, and reduce overhead costs. The platform ensures patient billing is efficient, empathetic, and effective.
Patient billing
Get results with automated, personalized patient billing
Encourage timely balance resolution with patient-friendly statements that get results. Automated billing cycles are set to the specifications of your clients and statements are delivered to patients via email, paper and text message.
Patient support
Smart patient interactions lessen the support burden
When patient responsibility questions do arise, manage and resolve issues in real-time, with modern support tools designed specifically for billers. Your team can securely communicate with patients via HIPAA-compliant real-time chat, email, and SMS.
Patient Payments
Deliver the payment experience patients expect
In office – or remote – allow patients to easily pay via credit card, digital wallet, ACH, phone and check. Proactively reach patients who are unlikely to pay, offering them payment plan options that require no interaction from your team.
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No rip and replace
Works with your existing billing software
Get more payments, faster
Say goodbye to sending batched patient statements every 30 days. With Inbox Health statements can be sent immediately after adjudication, automatically.
Keep patient accounts current
All pertinent patient billing data, patient demographics and billing notes are immediately posted and synced to your practice management system ensuring patient balances are kept up-to-date
See better results in days
Our team of patient billing experts will get you and your practices seeing better results in days and will continue to provide you with best practices on an ongoing basis.
Customer Success Stories
"60% more people were paying within 60 days"
Jeff Hillman, CEO
Red House Medical Billing
Why Inbox Health
A superior experience for everyone
Who we are
We’re a team of technologists on a mission to change the way people think about patient billing
We know first-hand that patient billing communications is challenging: for patients, for practices and for medical billers. So we created the very first purpose-built platform for billing teams to automate and personalize the entire patient responsibility process: from sending the bill, to managing patient inquiries to payment. Inbox Health’s communication algorithms are designed to optimize patient billing by reaching patients with the right message, at the right time, on the best channel.
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47 %
reduction in paper statement costs, for better cost containment and improved margins
Amy Koon, CEOKeystone Medical Management
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90 %
reduction in patient phone calls, for lower administrative waste and improved margins
Janet Selover, CEOProfessional Billing Management Solutions
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39 %
increase in patient payments, for greater revenue
Chad Fredrich, COOYour Health Labs
"I love Inbox Health. My time can be focused on practice management rather than resolving billing issues or chasing patients for overdue payments.”
Lon Tran, MBA, Practice Administrator
Denny Eye and Laser Center
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Let’s get to know each other
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